Emergencies don't wait for office hours. GarageFlowAI puts an emergency intake form on your site that captures the problem, symptoms, photos, and urgency the moment a customer needs you — day or night — so you can respond first.
🚨 No Heat? No AC? Get Help Fast
Tell us what's wrong — we'll call you back right away.
No heat on the coldest night of the year, a burst pipe on a Saturday — the office is closed, but the customer needs someone now. Whoever answers first gets the job.
A dispatcher can't send the right tech with the right part off a vague voicemail. Symptoms and photos mean fewer truck rolls for the wrong fix.
Whoever responds first to an emergency wins the job. A slow callback means the customer already booked your competitor.
No heat, no AC, burst pipe, water heater out — the customer picks the real problem instead of leaving a vague voicemail.
What the thermostat reads, what the panel looks like, where the water's coming from — see it before you dispatch.
"Right now" jumps to the top of the list. "This week" waits for a normal appointment slot.
Know it's in your coverage area and exactly where to send the truck before you call back.
Every request in one list, emergencies on top, tracked from New to Contacted to Booked.
| Customer | Problem | Urgency | Status |
|---|---|---|---|
| Tom B. | No heat + photos | Emergency | new |
| Nia R. | Burst pipe | Emergency | contacted |
| Owen S. | AC not cooling | Today | quoted |
| Carla D. | Clogged drain | This week | booked/won |
We'll send you a free preview of an emergency intake page built for your company — your services, your service area, your branding.
Get an Emergency Intake Preview