MR
Good morning, Mike
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GF-1042HighNeeds approval
2019 Ford F-150
Oil leak under valve cover · General repair
IMG_1000
IMG_1001
IMG_1002
Quote readiness86%
Preliminary range · draftNeeds approval
$520 – $780
CustomerJordan Lee
AppointmentTue 10:00 AM
Submitted8m ago
Photos received4
Shop approvalPending
Missing information
- · Recent oil change history
Suggested follow-up question
When was the last oil change, and have you noticed drips on the driveway?
Draft customer reply
Needs approvalHi Jordan — thanks for the photos. Based on what you've sent, this looks like a valve cover gasket leak. Preliminary range is $520–$780 pending in-person inspection. Tuesday 10:00 AM works on our side — confirming once you reply.
Assistant suggestion
Consider offering a courtesy multi-point inspection with this visit — useful context for the customer's reply. Your call to include it.