A walkthrough for auto shop owners: what's broken about today's intake, how GarageFlow QuotePrep fixes it, who it fits, and how the founding pilot works.
Customers call mid-job, hit voicemail, and quietly call the next shop down the road.
"How much for brakes?" — no year, no symptoms, no photos. Hours wasted on back-and-forth.
By the time you reply, the customer has already booked elsewhere or googled a YouTube fix.
Front-desk notes are scattered across texts, sticky notes, and DMs. Nothing's quote-ready.
Branded intake link captures vehicle info, symptoms, photos, urgency, and appointment preferences.
The assistant classifies the request and identifies the likely service category.
It asks the one or two follow-ups needed to make the request quote-ready.
A structured draft lands in the shop's review queue — never sent automatically.
You approve, edit, or request more info. Final pricing always comes from your team.
Reply templates, appointment requests, and weekly metrics — all in one dashboard.
No new hire. No new phone system. Just a tighter intake loop your front-desk and techs both trust.
A hands-on rollout for a limited number of independent shops. We tune the intake to your service mix and review the first weeks of drafts together. The shop owns and approves every message and final estimate — always.
QuotePrep is a drafting tool — never a decision-maker on safety or final pricing.
Drafts sit in your review queue. Nothing reaches the customer until your team approves it.
Brakes, steering, suspension, leaks, overheating — these get flagged for human follow-up, not green-lit by AI.
High-urgency intake jumps the queue and shows a clear warning on the customer side to wait for shop guidance or arrange towing.
A simple, hands-on rollout — no rip-and-replace, no new CRM, no new phone system.
Walk through your current intake, services, and labor assumptions. Agree on a pilot scope.
Configure profile, services, disclaimers, approval rules, and safety flags in the setup wizard.
Branded intake link goes live with a small batch of customers. Drafts land in your review queue.
Weekly review of drafts and approvals together. Tighten ranges, language, and routing as you go.